ace77 Privacy Policy

This page explains how your personal data is collected, what it is used for, and how it is protected using SSL technology.

Last updated: 29 October 2026

Purpose of This Policy

ace77 is a platform that takes the protection of players' personal data seriously. This Privacy Policy ("Policy") explains the rights and responsibilities relating to the personal data of players who use ace77 services — the website, mobile platform, and all related digital channels.

By accessing and using this website, you are considered to have agreed to the terms set out in this Policy. If you disagree with any part of the Policy, you may stop using our services and contact us to let us know.

Types of Personal Data Collected

ace77 collects only the data needed to provide the service. The information collected can be divided into two categories —

Information you provide directly

  • Name, date of birth, and email address provided during account registration
  • National registration card / citizenship verification details submitted for financial verification (KYC)
  • KBZPay, Wave Money, and AYA Pay details related to deposits and withdrawals
  • Messages and requests sent to customer support

Technical data collected automatically

  • IP address and access region (for regional verification only)
  • Browser type, operating system, and device information
  • Gameplay history — game start time, bet amount, and results
  • Session token data related to cookies
  • Pages viewed on the website, click patterns, and time spent

How is your personal information used

Collected data is used only for the following purposes —

  • Account Management: Opening your ace77 account, carrying out verification and providing personalised service
  • Financial Transactions: Processing deposits / withdrawals and maintaining financial records
  • Security Checks: Preventing fraud, theft and unauthorised access
  • Legal Obligations: Complying with KYC (Know Your Customer) and AML (Anti-Money Laundering) regulations
  • Customer Service: Answering your enquiries and resolving technical issues
  • Platform Improvements: Improving platform performance and player experience
  • Promotions / Tournaments: Sending updates about promotional programmes you have chosen to join

Data will not be shared with third parties for mining purposes without the player's consent.

Cookies and Tracking Technology

The ace77 website uses cookies and technical tracking methods. These can be grouped into three categories —

Strictly Necessary Cookies

These cookies are essential for the website to function correctly. They cover login session management, processing financial requests and security checks. They cannot be disabled.

Performance Cookies

These collect data on how the website is used — which pages are visited most often and which games are popular — to help improve our service. You can disable them in your browser settings, but some website features may not work as expected.

Functional Cookies

These are used to remember your preferences such as language selection, UI settings and display layout. The website will still work without these cookies, but some personal settings may be lost.

Data Sharing with Third Parties

ace77 will not sell players' personal information or share it for advertising purposes. However, data sharing may occur in the following cases —

  • Service Providers: Payment gateways such as KBZPay, Wave Money and AYA Pay that process transactions — they receive data only to carry out financial verification
  • Legal Requirements: Where required by a legal directive or court order, we will respond to the relevant authorities within the bounds of the law
  • Security Verification: Third-party verification companies engaged to prevent fraud and keep accounts safe
  • Business Changes: In the event of a company merger or transfer of ownership, players will be notified in advance and ace77 will ensure data protection continues

ace77 commits that in all cases data sharing will be limited to what is necessary and will prioritise the interests of users.

Data Security Measures

ace77 has put in place technical and administrative safeguards to protect player data —

SSL Encrypted Communication

All data transfers between the website and server are encrypted using the SSL/TLS protocol to prevent interception.

Access Control

The number of staff who can access player data is restricted, and they may only do so when there is a legitimate business need.

Financial Data Protection

Payment-related information is stored on secure servers that are PCI-DSS compliant and kept protected with encryption.

Performance Audits

Regular security audits and penetration tests are carried out to identify vulnerabilities before they can be exploited.

Even with these measures in place, ace77 believes it is important to state that no digital platform can guarantee 100% security. Should a significant data breach occur, affected players will be notified immediately.

Data Retention and Deletion

ace77 will not retain data beyond what is needed once the purpose it was collected for has been fulfilled —

  • Current Player Data: Retained for the entire duration the account remains open
  • Financial Records: Retained for at least 5 years after account closure to meet legal requirements
  • KYC Documents: May be retained for up to 5 years after account closure for financial regulatory compliance
  • Service Records: Retained for up to 1 year from the date an issue is resolved
  • Server Logs: Retained for 3 months for security purposes, then deleted

When data is deleted, it is done using secure methods that make recovery impossible.

Player Data Rights

As an ace77 player, you have the following rights regarding your personal data —

Right to Access

You can request to view any data ace77 holds about you.

Right to Correction

You can request that any inaccurate personal information be corrected.

Right to Deletion

You can request that your data be deleted, where no legal restrictions apply.

Right to Restrict Processing

You can request that certain uses of your data — such as marketing messages — be stopped.

Right to Data Portability

You can request a copy of your personal data in a readable format.

Right to Opt Out of Advertising

You have the right to opt out of targeted advertising based on your personal data.

To exercise any of these rights, email [email protected] or contact us via 24-hour Live Chat. We will respond to your request within 30 days of receiving it.

Protection for Those Under 21+

ace77 services are for adults aged 21+ only. Age verification is carried out at registration, and any account suspected of belonging to a player under 21 will be suspended immediately and investigated.

If you are a parent or guardian and believe your child is accessing ace77, please notify us immediately at [email protected]. ace77 treats such cases as a priority and will take the appropriate protective measures.

Policy Updates and Notification

ace77 may revise this policy from time to time as our services develop. Before any significant changes take effect, players will be notified through one of the following channels —

  • An announcement displayed on screen after logging in to ace77
  • A direct message sent to the email address provided at registration
  • An update to the "Last Modified Date" at the top of this page

Continued use of our services after an update is published will be taken as acceptance of the revised policy. If you do not agree, you may contact us through our support channels to request that your account be closed.

Contact Us

If you have any questions about this privacy policy, data rights requests, or complaints, you can reach us through the following channels —

  • Live Chat: 24-hour Myanmar-language Live Chat available on the platform after logging in to ace77
  • Email: [email protected]

Data rights requests will be responded to within 30 days. If an extension is needed for complex cases, we will notify you in advance.

Questions about Data Protection

Frequently asked questions from players and their answers

ace77 collects the name, date of birth, email, KYC documents, and payment details you provide when registering an account. It also collects technical data such as IP address, browser information, gameplay history, and website access data. Data that is not needed to provide the service will not be collected.

ace77 will not sell player data. There is certain information that must be shared with payment processors such as KBZPay, Wave Money, and AYA Pay in order to process transactions. If required by a legal directive, we will act within the legal framework. Data will never be distributed for advertising purposes.

You can send an email to [email protected] to request data deletion. However, financial records and KYC documents must be retained for a set period due to legal requirements. This will be explained to you in advance, and data that can be deleted will be processed within 30 days.

The ace77 website uses three types of cookies: essential cookies (maintaining login sessions), performance cookies (for website improvement), and functional cookies (saving personal settings). Non-essential cookies can be disabled from your browser settings.

If a significant data breach occurs, ace77 will immediately notify affected players and take prompt action to reduce the impact. The incident will be investigated and additional protections will be put in place to prevent it from happening again.

If a significant change occurs, ace77 will post an announcement on the platform screen after login and send it directly to your registered email address. The "Last updated" date at the top of this policy page will also be updated.

Gameplay records are kept for as long as your account remains open. Financial records may be retained for up to 5 years after account closure due to legal requirements. After that period, the data will be securely deleted.