ace77 Terms & Conditions and Service Guidelines
This page sets out the rules, financial policies, and responsible gambling obligations that every player using the ace77 platform must read and follow.
These terms and conditions ("Agreement") govern players' use of the ace77 platform (ace77.lol) and its related services. By registering an account, accessing the platform, or making a deposit, players are deemed to have read, understood, and agreed to all of these terms and conditions.
If you continue using the platform without taking the time to read these terms, you are considered to have agreed to all provisions in this Agreement. Any player who does not agree with these terms must stop using the platform immediately.
Account Registration and Eligibility
To open an account at ace77, the following conditions must be met—
- The player must be 21 years of age or older. Persons under this age are strictly prohibited from using the platform.
- Each individual may only open one account. If more than one account is found, ace77 may close all such accounts and make a determination regarding any funds held.
- Players must provide accurate personal details — including full name, date of birth, and contact information.
- Players may not use a third party's payment method — all deposits and withdrawals must be made through the player's own bank or mobile payment account.
- ace77 may request supporting documents at any time, and players must cooperate by providing them.
Account Security
Players must keep their account login credentials confidential and must not share them with anyone. The player is responsible for all activity that occurs on their account. If you suspect your login details have been compromised, contact customer support immediately.
Deposit & Withdrawal Rules
Deposit
ace77 accepts deposits and withdrawals via KBZPay, Wave Money, and AYA Pay. The minimum deposit amount is 3,000 Ks. Each deposit is credited to your account almost instantly, however ace77 is not responsible for any delays caused by the payment service provider.
- The KBZPay / Wave Money / AYA Pay account used for deposits must match the name registered on your ace77 account.
- Send only one payment per deposit — if you send multiple payments, ace77 reserves the right to decide how the second transfer is handled.
- If your deposit has not arrived in your account within 30 minutes, contact support and submit your transfer receipt.
Withdrawals
The minimum withdrawal amount is 20,000 Ks. A withdrawal request typically takes 30 minutes to 3 hours to process. Withdrawals will be sent only to the same method and account used for the deposit.
- Bonus funds can only be withdrawn after the associated wagering requirement has been met.
- Please note that if you continue playing while a withdrawal request is being processed, your balance may change.
- Withdrawals may be temporarily suspended while fraud or financial discrepancies are being investigated.
Bonus and Promotion Policy
Welcome Bonus
ace77's welcome bonus is a 150% first deposit bonus of up to 100,000 Ks. To withdraw bonus funds, you must meet a wagering requirement of bonus amount × 10.
Example explanation—
- Deposit 20,000 Ks and receive a 30,000 Ks bonus, giving you a balance of 50,000 Ks. The wagering requirement is 30,000 Ks × 10 = 300,000 Ks.
- Deposit 140,000 Ks and receive a 100,000 Ks bonus, giving you a balance of 240,000 Ks. The wagering requirement is 100,000 Ks × 10 = 1,000,000 Ks.
Bonus Claim Rules
- Each bonus can be claimed once per player.
- Bonuses cannot be combined — only one bonus can be active at a time.
- ace77 may modify or discontinue any bonus program at any time without prior notice.
- If bonus abuse is detected — playing with the intention of claiming bonuses unfairly — ace77 may void the bonus and any related winnings.
Other Bonus Programs
In addition to bonuses, you can earn weekly cashback through ace77's VIP program. As you play more, cashback rates increase — from Bronze (0.4%) up to Platinum (1.5%). See the Promotions page for full details.
Gameplay Restrictions and Prohibited Activities
The following activities are strictly prohibited on the ace77 platform—
- Bonus Abuse — Using unfair strategies such as risk-free betting (hedge betting) to extract bonus funds.
- Using Programs or Bots — All players must play as humans. Automated playing software of any kind is prohibited.
- Money Laundering — Using ace77 for money laundering is strictly prohibited; suspicious deposit and withdrawal patterns may be reported to the relevant authorities.
- Account Sharing — Allowing other people to play on your account is not permitted.
- Creating Multiple Accounts — Opening a new account after an existing account has been closed in order to claim bonuses again is prohibited.
If any of these violations are found, ace77 will close the account and make a decision on the remaining balance. Appeals can be submitted to support within 14 days.
Personal Data and Security
ace77 protects players' personal data using SSL encryption. Transaction and account information is stored securely and will not be shared with third parties without the player's consent.
For full details on how personal data is collected, stored, and used, please read our Privacy Policy.
KYC Verification
ace77 may request identity verification (KYC) from a player before processing a withdrawal or at any time deemed necessary. Players may be required to submit the following documents for KYC verification—
- National Registration Card (NRC) or Passport
- Proof of ownership of the payment method used for deposits
- Proof of address (if required)
Withdrawals will only be processed once KYC is complete. If you do not cooperate, your withdrawal access will be suspended.
Responsible Gaming Commitment
ace77 cares about the wellbeing of its players and actively supports responsible gaming. Gaming is for entertainment only — do not play with the intention of making an income.
- Players can request personal gaming limits (deposit limits, session limits).
- If gaming becomes a problem, you can request a self-exclusion on your account by contacting support.
- If you are experiencing financial or personal problems due to gaming, you can reach out to ace77 support for help.
Read more on the Responsible Gaming page.
Service Suspension and Account Closure
ace77 may close or restrict a player's account for the following reasons—
- Confirmed or suspected breach of these Terms and Conditions
- Failure to respond to a KYC request within the specified timeframe
- The player has requested self-exclusion
- Suspected involvement in financial fraud or criminal activity, detected through routine checks
- ace77 is no longer able to provide services due to the legal framework of the player's country of residence
If an account is closed, any remaining balance will be returned or a decision will be made following a financial review, and the player will be notified of that decision by email.
ace77's Limitation of Liability
ace77's liability is limited for any losses or delays caused by technical faults, server issues, or third-party software problems. If a software error results in an incorrect balance change, ace77 reserves the right to recover the incorrect amount.
- ace77 is not responsible for consequences arising from platform service interruptions — such issues will be resolved as quickly as possible.
- ace77 is not responsible for financial losses incurred by players themselves (including wins and losses from gaming) — gaming is a voluntary action taken by the player.
Amendments to Terms and Conditions
ace77 reserves the right to amend these Terms and Conditions at any time without prior notice. When an amendment is made, this page will be updated with a revised version and the date of the latest revision will be shown at the top of this page.
Players who continue to use the platform after any amendment is made will be considered to have accepted the updated terms. Players are encouraged to check this page regularly.
Dispute Resolution Procedure
If any dispute arises between a player and ace77, it must be resolved through the following steps—
- Submit a complaint to Customer Support — send an email to [email protected] or contact us via Live Chat.
- The Support team will make every effort to respond within 14 days of receiving your message.
- If you are not satisfied with the response, you may escalate the matter to a senior member of the department, and a final decision will be issued within 21 days.
The decision made by ace77 will be considered final and is only applicable where it is consistent with these Terms and Conditions.
General Provisions
- Language — The Myanmar language version of these Terms and Conditions is the primary reference.
- Severability — If any clause of these Terms and Conditions is found to be legally unenforceable, the remaining clauses continue to remain in effect.
- Translation — If these Terms are translated, the Myanmar language version shall be treated as the basis.
- Entire Agreement — This agreement represents the complete understanding between the player and ace77 regarding the service.
If you have any questions about these Terms and Conditions, you can contact us by emailing [email protected]. ace77's customer support team is available 24/7 to respond in Myanmar language.
Play Safe at ace77
You can enjoy ace77's games by playing responsibly and in accordance with these Terms and Conditions.
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